We trust that you will be pleased with any item/s purchased at DoorTronix, may it be from our online store, physical store or partner stores or in person.
In the case that you are not happy with the item/s received, you may return it for a full refund, exchange or store credit.
* If you wish to return your item/s, it will be your responsibility to notify DoorTronix (firstname.lastname@example.org) five (5) working days from receiving your item/s / POD (proof of delivery)
* Any returned item/s must be in new/unused condition, with all original accessories.
To return an item/s, please email our customer service (email@example.com) and provide a short report on why you would like the item returned/refunded. You will also need to notify us when will be the best day for us to collect the item/s.
All shipping costs will be covered by DoorTronix
Once we have received the returned item/s, please allow seven (7) working days to inspect the condition of the item and for us to process the exchange/refund of the item/s. Refunds may take up to fourteen (14) work days.